Refund & Return Policy
At BABY JOYCE, we strive to provide the best quality products for your little ones. If you are not completely satisfied with your purchase, we are here to help.
Please read our Refund & Return Policy carefully.
Return Eligibility
Products may be eligible for return if:
- The item received is damaged or defective
- The wrong product was delivered
- The product is unused, unwashed, and in its original packaging with tags intact
Returns must be requested within 3 days of receiving the order.
Non-Returnable Items
The following items are not eligible for return:
- Used or washed products
- Products without original tags or packaging
- Items damaged due to misuse or improper handling
- Clearance or special offer items (if mentioned)
Return Process
To request a return, please contact our support team with:
- Order number
- Product photos (if damaged or incorrect)
- Reason for return
Our team will review your request and guide you through the return process.
Refund Policy
- Once the returned product is received and inspected, eligible refunds will be processed.
- Refunds may take 5–7 business days to reflect in your original payment method, depending on your bank or payment provider.
- Shipping charges are non-refundable unless the return is due to our error.
Exchange Policy
Exchanges are subject to product availability. If the requested replacement item is unavailable, a refund may be provided instead.
Cancellation Policy
Orders can only be cancelled before they are shipped. Once dispatched, cancellation requests cannot be accepted.
Contact Us
For return, refund, or cancellation support, contact us:
BABY JOYCE
📧 support@babyjoyceclothing.com
📞 +91 7904014029
📍 29/1, Nagammal Street, Kavundampalayam, Coimbatore, Tamil Nadu – 641038
Thank you for shopping with BABY JOYCE 💛